🛒 Sales Policy

Effective Date: January 3, 2025

At Glowhato, we strive to provide our customers with a seamless shopping experience. Our Sales Policy outlines the terms and conditions of purchasing from our website https://glowhato.net/. By making a purchase on our website, you agree to the following terms.

📋 1. Ordering Process

To place an order, follow these simple steps:

  1. Browse our products and select the items you wish to purchase.
  2. Add the selected items to your shopping cart.
  3. Review your order, confirm the quantity, and proceed to checkout.
  4. Complete payment using one of our supported payment methods.
  5. Submit your order. You will receive an order confirmation email upon successful submission.

💳 2. Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards (Visa, Mastercard, American Express, etc.)
  • PayPal
  • Other secure payment options

All transactions are secure and encrypted to ensure the safety of your payment information.

🚛 3. Shipping & Delivery

We aim to process and ship all orders promptly. Orders are typically shipped within 1-3 business days. Delivery times may vary based on location. Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

Shipping Options:

  • Standard Shipping
  • Expedited Shipping

For more information about delivery times, contact our customer support at info@glowhato.net.

🔄 4. Cancellation Policy

You can cancel or modify your order only if the item has not yet been shipped. To cancel or request a change to your order:

  • Contact our customer support team as soon as possible at info@glowhato.net or by phone at (408) 847-1337.

If your order has already been shipped, you must wait for the product to be delivered and then follow our Return Policy for returns or exchanges.

🛍️ 5. Return & Refund Policy

If you are not completely satisfied with your order, refer to our Refund & Return Policy [link to policy] for information on how to return items and request refunds. Returns must comply with the terms outlined in our policy for eligibility.

🛡️ 6. Warranty & Product Quality

At Glowhato, we ensure all products are sourced from trusted suppliers and meet our quality standards. If you receive a damaged, defective, or incorrect product, please contact our customer support within 7 days of delivery to resolve the issue.

Warranty Information:
Most products come with a standard warranty. Warranty details are available on product pages or by contacting our customer service.

🛑 7. Limited Availability & Out-of-Stock Items

While we make every effort to keep our inventory accurate, items may become unavailable or go out of stock unexpectedly. If an item is out of stock:

  • We will notify you via email.
  • You will have the option to wait for the item to restock, modify your order, or request a refund.

📧 8. Contact Customer Support

If you have any questions, concerns, or issues regarding your order or this Sales Policy, you can contact our customer support team:

📧 Email: info@glowhato.net
📞 Phone: (408) 847-1337

We are happy to assist you with any inquiries.

💡 9. Acceptance of Terms

By placing an order with Glowhato, you agree to the terms and conditions outlined in this Sales Policy, as well as our Privacy Policy and Refund & Return Policy.

We are committed to ensuring a smooth, transparent, and hassle-free shopping experience for every customer. Thank you for choosing Glowhato!